Please read our list of frequently asked questions which may help with your enquiry. If we haven't answered your question below, please do not hesitate to contact us.

1. Do you have a minimum order quantity or value?
Our minimum order quantity is 50 for most pieces, or if ordering one-off items such as a table seating chart, our minimum order value is $50.00. All of our stationery is printed professionally on a digital press. Due to the nature of the digital printing process, the cost for a small run is often the same as printing 50. We are able to supply you with a smaller quantity upon request, and can quote accordingly however the price may not vary too much from the price of ordering 50.

2. Do you provide samples?
Most definitely. In fact, we recommend ordering a sample before you proceed with an order. This gives you the opportunity to view our standard colour palette options and see and feel our gorgeous paper stocks. We can post you a sample pack containing a mix of four stationery pieces including invitation and can be ordered here.

3. Can I change the colours and paper stock of any stationery piece from your collection?
Absolutely. Our custom colour chart is included with the purchase of a sample pack which allows you to view and select from 120 colours. If you are unsure about colour selection please contact us. Unfortunately we cannot provide a sample in a custom colour palette however you may order a printed proof once your order has been confirmed at an additional charge of $25.00.

We can also change the paper stock of any stationery pieces however this service is not included in our standard pricing. If you wish to discuss this option, please contact us directly and we will respond with a revised quote. Should you wish to see any of our other stock options when ordering a sample pack, we are more than happy to do this.

4. Can I have my guest names printed my stationery?
Certainly, we are more than happy to print guest names. There is an additional personalisation charge of $50.00 for each set of stationery ordered (i.e. to personalise a set of invitations, regardless of quantity, would be $50.00). You will be required to supply us with a Microsoft Excel file (a template will be supplied to you) with the guest names typed exactly as you require them to be spelt and written.

5. Are envelopes included in the price of the stationery and do you print guest addresses on envelopes?
Yes! Save the date, invitation, thank you card and rsvp cards all come with envelopes closely matched to the design. Unfortunately at this stage, we cannot print guest or return addresses on your envelopes. However, we suggest that handwriting your guest addresses is a nice and personal alternative to printed envelopes or labels. If you have enlisted the services of a calligrapher to handwrite guest names on your stationery pieces, continuing the look through to the envelopes is also an option. If you are printing labels youself, we recommend using clear labels, available from most office supply stores.

6. Some of your designs are 'semi-diy' - what does this mean?
Semi-diy means that we will provide you with a semi-finished product. We provide you with the printed stationery, already trimmed, scored and folded, along with the embellishments required to finish each piece. It's a great opportunity for couples to be involved in the creative process.

7. I'm not sure how to word my stationery. Do you have any suggestions?
Of course. Our online wording guide is a great reference tool for your stationery wording. You can also provide us with your own wording if you wish. Terms & Conditions apply if you choose to use your own wording.

8. Should I order extra stationery pieces?
We recommend that you order an extra 5-10 pieces to allow for last minute guests, or calligrapher errors. We also recommend this if you have ordered one of our semi-diy products, should you make an error in the finishing process.

9. How much time should I allow for my stationery to arrive?
Once the production process has commenced, you should allow approximately two weeks if you are located in the Brisbane area or at least three to four weeks all other locations to receive your order. For more information on ordering and delivery, please view our order page.

10. How is your stationery printed?
All of our stationery is printed professionally on a high quality digital press. We do not print on a home printer or colour photocopier - this would be compromising our quality.

11. How do I place an order?
For information on our ordering process, please visit our order page.

12. How far in advance should I post my invitations?
We recommend posting your invitations between 6-8 weeks prior to your wedding. This will give you enough time to collate responses from your guests, organise final numbers and additional stationery pieces for your reception and of course, give us enough time to produce the stationery for you.

13. What payment methods do you accept?
We accept payments via PayPal, direct deposits, money orders or cheques. You will be able to select your preferred payment method on our client order form and the information required to make that payment will be supplied to you.

14. Do you offer package prices or discounts?
We sure do! Talk to us about what pieces you have in mind and we will put together a quote for you.

15. Do you have a showroom where I can view your collection?
Our website is our showroom. Browse our collection pages to view each design in further detail. Sample packs can be ordered via our sample page if you wish to view our stationery or if you are in the Brisbane area, we'd love to meet with you in person for a complimentary consultation.

16. Do you accept international orders?
Please contact us prior to ordering to ensure we can deliver to your destination and for a shipping quote. Some locations have restrictions, therefore we cannot guarantee we can deliver to all locations. All prices displayed on our website are in Australian dollars.